Warranty Terms & Conditions

At Teleclick.pk, we aim to provide our customers with quality products and a reliable shopping experience. Where a product is covered by a warranty, the following terms and conditions apply.

1. Warranty Coverage

Warranty coverage applies only to products that are specifically mentioned as warranty-covered on the product page, invoice, or order confirmation.

2. Warranty Period

The warranty period begins from the date of purchase or delivery, as specified for the particular product. Warranty claims made after the applicable warranty period may not be accepted.

3. What the Warranty Covers

The warranty generally covers manufacturing defects or functional issues that occur under normal and intended use during the warranty period.

4. What the Warranty Does Not Cover

The warranty does not normally cover damage caused by:

• Accidental damage or physical impact
• Water or liquid damage
• Improper use or installation
• Negligence or misuse
• Normal wear and tear
• Unauthorised repairs or modifications
• Damage caused by external factors or power fluctuations
• Damage resulting from failure to follow the manufacturer's instructions

5. Warranty Claim Process

To make a warranty claim, customers should contact Teleclick.pk customer support and provide the order details, proof of purchase, and a clear description of the issue. Photos or videos may be requested to help assess the claim.

6. Inspection & Verification

All warranty claims are subject to inspection and verification. Teleclick.pk reserves the right to determine whether the reported issue is covered under the applicable warranty terms.

7. Repair, Replacement, or Other Resolution

Depending on the product and warranty terms, an approved warranty claim may be resolved through repair, replacement, or another appropriate solution. The final resolution may depend on product availability and the manufacturer's warranty policy.

8. Shipping & Delivery for Warranty Claims

Customers may be responsible for shipping or transportation costs associated with returning a product for warranty inspection, unless otherwise stated by Teleclick.pk or the applicable warranty provider.

9. Third-Party Manufacturer Warranty

For products covered by a manufacturer's warranty, warranty services may be provided directly by the manufacturer or its authorised service centre according to their applicable terms and conditions.

10. Changes to Warranty Terms

Teleclick.pk reserves the right to update or modify these Warranty Terms & Conditions when necessary. Any changes will be published on this page.